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A Template for Resolving Collaboration Issues |
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Issue |
Strategy |
Steps |
| Can't do it alone |
Recognizing that the issue(s)
crosses the boundaries of several organizations |
Listen and document how issue
affects different organizations in different ways |
| Accepting the solution is
distributed |
Recognizing knowledge is
distributed |
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| Recognizing resources are
distributed |
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| Recognizing mandates/ or
authority is distributed |
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| Identifying who needs to be
involved and what they contribute |
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| Need to engage partners and
bring them to table |
Governance becomes distributed | |
| Establish what rules are
required to
participate |
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| Build Trust |
Need to secure an initial
willingness to
trust |
Reduce / eliminate entry and
exit barriers |
| What 'hooks' can be offered?
Potential benefits identified |
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| Need to re-affirm trust |
Share respective impacts of issue |
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| Need to build relationships of
trust |
Ongoing sharing of
organizational knowledge and insights |
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| Need to satisfy contingent
cooperation |
Establish mechanisms for
transparency & information
flow |
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| Establish practical achieveable
targets for each partner |
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| Create governance structure |
Preparation of governance
modeling |
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| Collective
Learning |
Establish common knowledge base |
Preparation of issue
review, cases,
needs assessment or studies |
| Engage in meaning making |
Enagage in facilitated joint
interpretation of study results |
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| Establish relevance and
priorities |
Establish consensus |
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| Collective
Decision Making |
Establish how collective
decisions will be made (consensus, majority, etc.) |
Establish how will collective
decisions be
transferred to home organizations? |
| Addressing multiple
accountabilities |
Establish relastionship between
collective body and participating organizations |
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| Identifying power imbalances |
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| Collective Action |
Address free-rider tendency |
Establish champions for horizontal communication |
| Establish regular feedback
mechanisms for exchanging information |
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| Establish partner commitments |
Publicize commitment |
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| Ongoing partner management |
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| Identify partner benefits/ value
added from joint work |
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| Recognize achievements |
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| Monitoring &
Evaluation |
Identify assessment and evaluation mechanisms | Prepare a report annually and at
end of project with the use of third party evaluators |
| Re-evaluate environment and
project's relevance to it |
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| Evaluate the continued need for
collective action -- is the project still needed, can it be done by
others, should it be done by others, can we afford it, can it be spun
off? |
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